Data Protection Requests

Last Updated: September 2026

1 Your Privacy Rights

At Lavuq.com, we respect your privacy and are committed to protecting your personal data.

If you are an individual whose personal information is processed by Swiss Digitech Solutions GmbH, you may exercise certain rights regarding your personal data, subject to applicable Swiss and international data protection laws.

2 How to Submit a Request

You may submit a data protection request by contacting us:

To help us process your request efficiently, please provide:

• Your full name
• Contact email address
• Description of your request
• Any relevant account or business information
• Proof of identity if required

We may request additional information to verify your identity before processing certain requests.

3 Right to Access

You may request confirmation as to whether we process your personal data.

You may also request information regarding:

• The categories of personal data we hold
• The purpose of processing
• Recipients of the data
• Retention periods
• Sources of the information, where applicable

4 Right to Rectification

If your personal information is inaccurate, incomplete, or outdated, you may request that it be corrected or updated.

5 Right to Erasure

You may request deletion of your personal data where:

• The data is no longer required for its original purpose
• Processing is no longer necessary
• Consent has been withdrawn (where applicable)
• Deletion is required by applicable law

Please note that legal, contractual, regulatory, or legitimate business requirements may require us to retain certain information.

6 Right to Restrict Processing

You may request restriction of processing in circumstances such as:

• Disputed accuracy of data
• Objections to processing
• Ongoing legal claims
• Verification requests

During the restriction period, data may only be processed where permitted by law.

7 Right to Object

You may object to certain forms of processing where permitted by applicable law, particularly where processing is based on legitimate interests.

We will review such requests and respond in accordance with our legal obligations.

8 Right to Data Portability

Where technically feasible and legally applicable, you may request a copy of your personal data in a structured and commonly used electronic format.

9 Withdrawal of Consent

Where processing is based on consent, you may withdraw that consent at any time.

Withdrawal of consent does not affect the lawfulness of processing carried out before withdrawal.

10 Marketing Communications

If you receive business, product, or service communications from us, you may unsubscribe at any time by:

• Following the unsubscribe instructions included in communications
• Contacting us at info@lavuq.com

Service-related notifications may still be sent where necessary for operational or contractual reasons.

11 Supplier and Partner Requests

Suppliers, distributors, marketplace partners, and business contacts may request:

• Access to contact information held by us
• Updates to business records
• Removal of outdated contact details
• Correction of company information

Requests should be submitted through the contact details listed above.

12 Identity Verification

To protect personal information and prevent unauthorized disclosure, we may require identity verification before fulfilling requests.

Examples may include:

• Government-issued identification
• Business authorization documents
• Verification through registered email addresses

Any verification information will be used solely for purposes of request validation.

13 Response Time

We aim to respond to privacy-related requests within a reasonable timeframe and in accordance with applicable legal requirements.

Complex requests may require additional time where permitted by law.

14 Complaints

If you believe your personal data has been processed unlawfully or your privacy rights have not been respected, we encourage you to contact us first so that we can attempt to resolve the matter.

15 Contact Information